Shipping policy

Shipping and Delivery Policy

Effective from: Jun 2025

Shipping and Delivery Policy:

Thank you for choosing Desi Tales! 

Our Shipping and Delivery Policy outlines the terms and conditions regarding the shipment and delivery of orders placed on our website.

1. Order Processing Time:

Orders are typically processed within 24-48 hours from the time they are placed.

2. Shipping Methods and Timelines:

We offer standard shipping options via Shiprocket. Shipping timelines vary depending on the destination.

Typical delivery timelines:

Destination

Timelines

Bengaluru

3 working days after the order is processed

Metros

4-5 working days after the order is processed

Other Cities

4-7 working days after the order is processed


Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

For faster delivery options, please email us at desitales.co.in@gmail.com

3. Shipping Costs:

Shipping costs are calculated based on the destination of the order, and the total weight of the package. Customers may view shipping costs during the checkout process before finalizing their order.

Typical shipping cost:

Destination

Cost for 500gm

Bengaluru

Rs. 80

Metros

Rs. 110

Other Cities

Rs. 110


4. International Shipping:

 Please email us at desitales.co.in@gmail.com for cost and timeline details.

5. Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your order by entering the tracking number on our website or the courier’s website.

6. Delivery Issues:

While we strive to ensure timely and accurate delivery of all orders, delivery times may be affected by factors beyond our control, such as weather conditions or carrier delays. We will try giving you the support to the fullest extent, however, we will not be able to give you any assurances since deliveries are beyond our control. If you encounter any issues with the delivery of your order, please contact our customer service team at +91-9579-866-246.

7. Order Modifications and Cancellations:

Once an order has been placed, modifications or cancellations may not be possible. Please review your order carefully before submitting to ensure accuracy.

8. Holidays and Peak Seasons:

During holidays and peak seasons, shipping times may be longer than usual due to high order volumes and carrier delays.

9. Contact Us:

If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact us at +91-9579-866-246

Note: Desi Tales reserves the right to update or modify this Shipping and Delivery Policy at any time without prior notice. It is recommended that customers review this policy periodically for any changes.